Trade Juice D.O.O. (“we,” “us,” or “our”) operates the Fit Beat platform at www.fitbeat.tech (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our Service.

1. Information We Collect

1.1 Information You Provide

• Account & Profile Data: When you register, subscribe, or contact us, you may provide personal details such as your name, email address, billing address, phone number, and payment information.
  
• Communications: Any content you send us (support inquiries, feedback, survey responses).

   

1.2 Automatically Collected Information

• Usage Data: Pages viewed, buttons clicked, session duration, IP address, browser type, and operating system, captured via server logs.
  
• Cookies & Similar Technologies: Unique identifiers stored on your device to recognize you on return visits, maintain session state, and understand site performance.

   

2. How We Use Your Information

We use your information to:

1. Provide & Improve the Service

    

   • Authenticate and authorize access.
     
   • Store and process your data in our cloud infrastructure.
     
   • Monitor and analyze usage to optimize performance and features.

      

2. Communicate with You

    

   • Send account confirmations, invoices, technical notices, updates, and security alerts.
     
   • Deliver marketing and promotional messages—but only with your consent (you may opt out at any time).

      

3. Legal & Safety

    

   • Comply with legal obligations and resolve disputes.
     
   • Detect, prevent, and address technical issues or fraud.

      

3. Cookies & Tracking Technologies

We and our trusted partners use cookies, web beacons, and similar tools to:

• Remember your preferences and login status.
  
• Analyze traffic and site usage trends.
  
• Serve targeted advertisements (only with your consent).

   

You can control cookies via your browser settings or opt out of certain third-party tracking on [your browser’s cookie preferences page].

4. GDPR & Your Rights

If you reside in the European Economic Area, you have the following rights under GDPR:

• Access & Portability: Request a copy of the personal data we hold about you.
  
• Rectification & Erasure (“Right to be Forgotten”): Correct or delete your data.
  
• Restriction & Objection: Limit or object to processing, including direct marketing.
  
• Withdraw Consent: Stop any processing based solely on consent (e.g., promotional emails).

   

To exercise these rights, contact our Data Protection Officer at office@fitbeat.tech. We will respond within 30 days, or notify you if we need an extension.

5. Data Retention

We retain your personal data only as long as necessary to:

• Provide the Service and fulfill contractual obligations.
  
• Comply with legal, regulatory, or investigative requirements.
  
• Analyze aggregated, non-identifiable usage data for business insights.

   

When you cancel your subscription or withdraw consent, we will delete or anonymize your personal data unless retention is required by law or to protect against fraud.

6. Data Security

We implement appropriate technical, administrative, and physical measures to protect your data, including:

• SSL/TLS encryption for data in transit.
  
• Firewalls, intrusion detection, and regular vulnerability scans.
  
• Access controls and secure authentication for our systems.

   

7. Third-Party Links & Advertising

Our Service may contain links to third-party websites, services, or advertisements. We do not control—and are not responsible for—those third parties’ privacy practices. Please review their privacy policies before providing personal information.

8. Children’s Privacy

The Service is not intended for individuals under 18. We do not knowingly collect or solicit personal data from anyone under 18. If you learn we have collected information about a minor, please contact us; we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. If the changes are material, we will notify you by posting a prominent notice on our website or emailing you at least 30 days before they become effective.

10. Contact Us

Data Protection Officer:
Filip Milutinović
Email: office@fitbeat.tech

For any questions, requests, or concerns about this Privacy Policy, please reach out to us.

11. Dispute Resolution

In the event of any privacy-related dispute that cannot be resolved amicably, you and the Company agree to submit the dispute to binding arbitration in Serbia, in accordance with Serbian law and the rules of the relevant arbitration institution.

By using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.